Privacy Policy

At Bernie’s Pest Control, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

What Information We Collect

We may collect things like:

• Your contact details: name, phone number, email, and address.
• Property details: so we can provide the right pest control service.
• Payment details: credit card or bank account information for invoices.
• Other details: anything you tell us when you contact us.

How We Collect Your Information

We collect information when you:

• Fill out a form on our website.
• Speak to us on the phone or email us.
• Talk to us in person during a service visit.
• Browse our website (we use cookies to improve your experience).

How We Use Your Information

We use your information to:

• Provide and manage your pest control services.
• Keep in touch with you about bookings, reminders, or service updates.
• Process payments and send invoices.
• Improve our services and website.
• Share special offers or updates (you can opt out anytime).

Who We Share Information With

We don’t sell your information. We only share it when needed, such as with:

• Service providers (e.g. payment processors, IT support).
• Authorities if required by law.
• New owners if our business is sold or transferred.

How We Protect Your Information

We take steps to keep your details safe, including secure data storage and limiting access to staff who need it for work.

Cookies & Website Tracking

Our website uses cookies to make it easier for you to use. You can manage or block cookies in your browser settings. By using our website, you agree to our use of cookies.

Your Rights

You can:

• Ask us what information we hold about you.
• Request corrections to your details if they are wrong.
• Withdraw your consent at any time.

Just get in touch with us using the details below.

Links to Other Websites

Sometimes our site may link to other websites. We are not responsible for their privacy practices, so please check their policies before sharing your details.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the “Effective Date” at the top of this page.

Contact Us

If you have any questions about your privacy, please contact us:

Bernie’s Pest Control